Refund policy

                        Return&Refund Policy

Due to the particularity of evening dress ,so Item can be returned within 7 days of delivery. kids dress within 14days.

1) No Refund: Worn, Perfumed, Altered ,Damaged or Without the Original Brand&Labels.Clothes smell of perfume!! Influence secondary sales，There will be no refund

2) Customized item / Custom made design /Made to your Specification is not supported to return.

3) As for defective, damaged, or wrongfully shipped, please take images of the original package. This will help us
fast-track the processing of your return, partial refund, or full refund.

4) Unlike wrong size, fit issue is usually not caused by the seller. But to offer better service, we will cover a partial alteration cost at a local tailor shop (no
more than 20% of the product purchased price).

5). It is buyers' responsibility to pay the shipping fees to ship it back.

6）Returns via DHL is not accepted！ 

When you ship your return to us, please ensure that you keep your shipping receipt and tracking information. We are not liable for returned goods that are wrongfully shipped, damaged, or lost during shipping.

*The following is not a quality issue: ① the size does not fit; ② the dress has loose yarn residue, has small skipped stitches in small areas, these are normal categories.

When returning or exchanging adult dress, 4% per item will be deducted from your refund amount.

If you do not sign for receipt at the customs,30% of the fee will deducted.

To start a return, you an contact us at dreamyvow@gmail.com

WhatsApp :+8615950075599

And please provide us the return tracking number after return it .After we receive the dress we will refund you directly.We would advise you keep it due to return it back will cost you very expensive shipping cost and long time.